₱143.4-M Cebu BPO Project Set To Boost HIMS Sector In The Philippines

The Board of Investments (BOI), the investment promotion agency of the Department of Trade and Industry, has given approval for the ₱143.4-million facility of Optum Global Solutions (Philippines) Inc., a newly registered business process outsourcing firm focused on healthcare information management services (HIMS).

The new BPO firm is a unit of digital health technology firm Optum Global Solutions, a member of United Health Group which is an American multinational managed healthcare and insurance company.

“Soon to operate in Cebu City, the project is set to boost the growing HIMS sector in the Philippines, as the country is eyeing to be Asia’s hub for information technology-business process management (IT-BPM) services,” the BOI said in a statement.

The facility will provide IT-related services, call center services, and back-office operations which include transaction processing, clinical process services, analytic services, trending, and reporting.

“The approval of this project in Cebu City proves that we are persistent in our efforts to enhance the growth of the country’s IT-BPM industry, particularly the HIMS sector,” Trade Undersecretary and BOI managing head Ceferino Rodolfo said.

“We are further advancing the IT-BPM industry, and this is just the beginning of more investments being injected into the country’s economy. We are on track to making more investment opportunities happen in the Philippines,’ he added.

The project is expected to generate 350 full-time direct and indirect jobs for Filipinos, with a remote work set-up for its employees.

“The proposed project will contribute to easing the poverty incidence in Cebu City, sitting at 26.9% last year,” the BOI said.

According to BOI, Optim had chosen the Philippines as the location for their new facility due to the competitive workforce backed by high technical skills and level of English proficiency.

At present, Optum has five registered offices in Makati, Taguig, Quezon City, Cebu, and Muntinlupa.

This investment is among the latest in the BOI’s approved pipeline which reached ₱644.4 billion this year and is expected to surpass last year’s record of ₱655 billion by the end of the year.

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Source: Inquirer.net