Cebu Pacific Goes Contactless with the Integration of E-wallets

On Thursday, Cebu Pacific officially announced its move to integrate various e-wallet platforms in an effort to accommodate the growing demand for more avenues of contactless payment.

Passengers will now be able to pay their flight bookings through GrabPay, PayMaya, and GCash beginning from June 16 said Candice Iyog, Cebu Pacific’s vice president for Marketing and Customer Experience.

“With the pandemic, there is an increase in the usage of e-wallets. So now with the launch of new web, IOS, and Android booking channels, you can now book and pay for flights using GrabPay, GCash, and Paymaya,” explained Iyog.

Throughout the global pandemic, Cebu Pacific was among the global airlines that were severely hit. Since the easing of government restrictions thanks to the continued vaccination rollout across the country, the carrier now operates in 32 domestic destinations.

The airline is also planning to offer 5-time daily flights to Boracay starting on June 21. Daily flights to Bohol will also be made available.

Additionally, Cebu Pacific has begun offering more flexible options geared to permanently eliminate rebooking fees. Ceb Flexi is a ₱499-product that will allow passengers to voluntarily change or cancel flights. The value of the flight will then be stored in a travel fund, which passengers may utilize for their next bookings.

According to Iyog, Cebu Pacific also offers the lowest RT-PCR tests for its passengers priced at only ₱2,500. Some local government units still require RT-PCR tests for travel.

“The phase is giving us the hope and optimism that in due time our network will recover to pre-pandemic levels,” said Iyog in light of the recent inoculations being carried out.

As for the safety of its passengers and crew, the airline reported that approximately 25% of its employees have already been vaccinated.

Source: ABS CBN